Customer
Find the customer and see the relationship before creating another disconnected order.
Australian SaaS 2026 · Built by industry people. Not venture capital.
Dry Cleaning Software Australia
Run your dry cleaning, laundry, alterations and shoe-cleaning business from one Australian POS and management platform. Connect the front counter, customers, garments, factory production, accounts, pickup and delivery, SMS, payments, portals, RFID and reporting.
1989Industry experience5¢SMS from1 priceMulti-terminal store30 daysSoftware notice
DCME Live Garment-Care Control
LIVE CONTROLGarment-care operations
ConnectedCOUNTEROrders
FACTORYProduction
CUSTOMERSSMS Ready
COLLECTIONControl
Drop off→Track→Produce→Pay→Collect
01Front counter ticketCustomer, garments, due date and paymentReady
02Production visibilityItems, status, notes and assemblyLive
03Customer communicationSMS, payment and pickup pathwaySent
Australian & New Zealand supportMultiple terminals included at one priceYour supported SMS accountYour supported payment gatewayRFID and Red Box 24/7™ ready
The direct answer
What is dry cleaning software?
Dry cleaning software is a purpose-built POS and business management system that records customers and orders, tracks garments through production, processes payments, sends customer updates, manages pickup and delivery, and reports on performance. DCME connects those functions across retail, accounts, factories, routes, portals and future automation.
DCME keeps five things connected
- The customer who trusted the business
- The garments and services accepted
- The production promise and due date
- The payment and collection outcome
- The data the owner needs to improve
One connected platform
Software that follows the work—not just the sale.
A garment-care business manages customers, items, risk, production, collection and long-term relationships. The POS must carry that story through every stage.
Front-counter POS
Customers, garments, services, due dates, prices, payments and collection in one ticket.
Explore →Factory production
Track work through production, quality control, assembly, ready status and return.
Explore →Accounts & agencies
Dedicated price lists, hotels, commercial customers, invoicing and statements.
Explore →Pickup & delivery
Requests, AM and PM runs, drivers, factory intake, payment and completion.
Explore →Customer portal
Payments, price checks, pickup requests and eligible order or EOFY history.
Explore →Customer recovery
Find repeat, one-time, sleeping and lost customers from actual POS history.
Explore →Garment tracking
Ticket, barcode and RFID pathways for item identity, assembly and automation.
Explore →Business intelligence
Revenue, service mix, collections, discounts, pricing and owner action signals.
Explore →Complete ticket lifecycle
From drop-off to paid and collected.
Every step should update the same customer and ticket record so the counter, plant, driver and owner are not working from different versions of the truth.
See the complete platformTicket
Add garments, services, notes, images, prices, due dates and payment choice.
Production
Track cleaning, laundry, alterations, finishing, quality and exceptions.
Assembly
Confirm every expected item and prepare the complete order.
Payment
Use counter, SMS, portal or account pathways according to the order.
Collection
Complete counter pickup, driver return, agency, locker or Red Box status.
Why DCME
Commercial control stays with the garment-care business.
DCME is designed around service, transparent terms and supported provider choice rather than hidden charges inside every customer interaction.
Multiple terminals at one price
The in-store plan connects workstations without charging a separate core subscription for each counter terminal.
Your SMS account
Use a supported provider pathway from 5¢ per message and understand what communication actually costs.
Your merchant relationship
Connect supported Stripe or Square pathways where appropriate without making DCME the only payment relationship.
Your customer history
Use customer and item history to serve, recover and grow the relationship inside your own operation.
30-day software notice
The software subscription can be cancelled with 30 days notice. Hardware and Red Box terms remain separate.
Future technology pathway
Move from counter POS into RFID, auto assembly, conveyors, lockers and Red Box 24/7™ when the business case is ready.
Straightforward product family
Choose the depth the operation requires.
Pricing below is the current public guide. Hardware, SMS credits, merchant fees, optional add-ons, migration and hands-on setup can be separate.
Garment Connect POS44
A$44/month
Simple single-terminal entry productFor a small counter wanting the affordable starting workflow.
View optionDCME Single Terminal Full
A$25 + GST/week
Full DCME for one terminalFor deeper production, accounts, portal, routes and management capability.
View optionDCME Multi-Terminal Store
A$30 + GST/week
Multiple in-store terminalsFor a busy store requiring connected counter workstations at one software price.
View optionDCME Head Office
Scopedto operation
Multi-store and central controlFor groups requiring stores, pricing, users and reporting under head office.
View optionSoftware exit: 30 days notice. Hardware and Red Box: separate agreed equipment or deployment terms. Read the full pricing guide →
The Technology Tip Of The Sword™
Build for today. Prepare for the next production constraint.
Reliable customer, ticket and garment data creates the foundation for RFID tracking, assisted assembly, conveyor intelligence, steam-tunnel flow, lockers and unattended collection.
DCMEItem truthRFIDASSEMBLYLOCKERSROUTESDATA
Comparison-ready
Questions every software provider should answer.
Compare the real operating and commercial relationship, not only a feature checklist.
| Decision | Ask any provider | DCME answer |
|---|---|---|
| Terminals | Is each in-store terminal charged separately? | Multiple in-store terminals under one plan. |
| SMS | Who owns the account and what is the true message price? | Supported business account from 5¢. |
| Payments | Must the business use the software vendor’s gateway? | Supported gateway and merchant choice. |
| Cancellation | How does the software subscription end? | 30 days notice for software. |
| Production | Can items move from intake through assembly? | Ticket, barcode and RFID pathways. |
| Growth | Can it support accounts, routes, stores and 24/7 access? | Connected pathways across the DCME family. |
Direct answers
Dry cleaning software questions answered directly
Clear software decisions come from clear questions. These answers describe DCME’s current product direction and commercial terms.
View all FAQsIs DCME a dry cleaning POS system?
Yes. DCME connects front-counter POS with customer records, garment tracking, production, accounts, pickup and delivery, communication, payment and reporting.
Can DCME manage laundry, alterations and shoe cleaning?
Yes. Those services can use the same customer, ticket, pricing, production and payment foundation.
Can one store use more than one terminal?
Yes. The multiple in-store terminal plan includes connected terminals inside one store at one software price.
Can the business use its own SMS account?
Yes. DCME supports business-controlled SMS pathways from $0.05 per message with an approved provider.
Does DCME support Stripe and Square?
DCME is designed for Stripe and Square flexibility where the merchant account, hardware, location and setup are supported.
How long is the software commitment?
The software subscription can be cancelled with 30 days notice. Hardware and Red Box deployments have separate agreed terms.
Australian garment-care software
Put your real workflow through a DCME demonstration.
Bring your store count, services, terminals, price lists, accounts, routes, printers and future plans. The demonstration should answer how the system fits the business—not just show a dashboard.