Fast customer and ticket search
Search by name, phone, ticket or other configured references and see linked order history.
Front-counter point of sale
Dry Cleaning POS Built for the Garment Counter
Serve the customer quickly while capturing the information the factory, office and owner need after the customer leaves the counter.
Touch-friendly workflowCustomer and ticket historyPrice-list controlQZ printing pathway
Dry Cleaning POS Built for the Garment Counter
DRY CLEANING MADE EASYDCMEasy POS workflow
LiveCOUNTEROrders
FACTORYProduction
CUSTOMERSSMS Ready
COLLECTIONControl
Drop off→Track→Produce→Pay→Collect
01Front counter ticketCustomer, garments, due date and paymentReady
02Production visibilityItems, status, notes and assemblyLive
03Customer communicationSMS, payment and pickup pathwaySent
The direct answer
Why a dry cleaner needs an industry-specific POS
Generic retail POS systems are designed to sell stock. A garment counter receives customer property, records condition and instructions, promises a completion date, creates item identity, accepts different payment timings and hands the order into production. DCME is structured around that responsibility.
Built for the whole workflow
- Find the customer fast
- Build an itemised garment order
- Apply the correct price and due date
- Record notes, risk and images
- Print and hand off to production
Verified capability
Software that follows the work
DCME connects the practical steps that happen across a garment-care business rather than treating every order as a simple retail sale.
Garment-specific order entry
Choose services and items rather than forcing every sale into generic retail stock buttons.
Price lists and permissions
Use the correct price list, controlled discounts, adjustments and authorised refund or void workflows.
Due-date and readiness control
Set promised dates and keep open, due, ready, collected and delivery work visible.
Counter and tag printing
Use supported receipt, stub, label and production-printer pathways including QZ Tray configurations.
Flexible payment status
Record pay now, pay later, account, refund and collected-payment states according to configured rules.
Connected workflow
From customer arrival to completed order
Each stage keeps the customer, ticket, items, payment and operational status connected.
Find or create the customer
Use the customer identity and history rather than creating disconnected sales.
Select garments and services
Build an itemised ticket with price, service, notes, images and due date.
Confirm payment timing
Process payment or record the approved pay-later or account status.
Print the required documents
Produce the receipt, tag, stub or label needed by the counter and production team.
Reset for the next customer
Return the POS to a clean, ready state without carrying the previous customer into the next order.
Operational depth
Control the detail without slowing the counter
The system can be configured around the services, people, locations and reporting requirements of the business.
Customer experience
Keep the counter clear and predictable.
- Large touch targets
- Customer history
- Service and due-date confirmation
- Receipts and payment status
- Collection search
Counter protection
Record what was received and agreed.
- Item descriptions
- Condition and risk notes
- Customer instructions
- Image capture
- Staff identity and audit visibility
Operational hand-off
Give production usable information.
- Garment labels
- Production notes
- Priority or due dates
- Item numbers
- Connected ticket status
Who it serves
Choose the workflow that matches the business
DCME can support a single operation, a plant with agencies, or a connected multi-store group without forcing every business into the same operating model.
Small single-terminal store
A focused POS for one counter with customer, pricing, printing and reporting.
Multiple in-store terminals
Use counter, office and production terminals under the multi-terminal in-store software price.
Factory-connected counter
Send complete ticket and item information into production, assembly and collection.
Direct answers
Questions buyers ask
Clear software decisions come from clear questions. These answers describe DCME’s current product direction and commercial terms.
View all FAQsCan DCME work on a touch screen?
Yes. The interface is designed for practical counter use. Hardware suitability is confirmed during setup.
Can I use more than one terminal?
Yes. Multiple terminals inside the same store are included at the published multi-terminal in-store software price.
Can the POS print receipts and garment tags?
DCME supports receipt, stub, tag and label printing pathways. The exact printer model and QZ configuration are confirmed during installation.
Can staff discounts and refunds be controlled?
The platform supports permission-based operating controls. The final rules are configured to the business.
Can customers be found by ticket number at pickup?
Yes. Pickup search can use ticket and customer references, with exact matches prioritised according to the configured workflow.
Continue your research
Related software and business pages
Australian garment-care software
See this workflow working inside DCME.
Book a practical demonstration using your store type, services, terminal requirements and future technology plan.