Dry Cleaning Software Frequently Asked Questions
Use these answers to understand the current DCME position, then confirm the final configuration, provider compatibility and commercial scope in writing.
Platform and fit
What is dry cleaning software?+
Dry cleaning software is a purpose-built POS and business management system that records customers and orders, tracks garments through production, manages payments and collection, sends customer updates and reports on business performance.
Is DCME only a point-of-sale system?+
No. The front counter is the starting point. DCME also connects customer history, garments, production, assembly, accounts, pickup and delivery, SMS, payment pathways, customer access and business reporting.
How much does DCME software cost?+
The published DCME software price is A$25 plus GST per week for one full single-terminal setup and A$30 plus GST per week for multiple connected terminals inside the same store. Setup, hardware, optional modules, SMS, payment-provider fees, migration and advanced operations can be separate.
Are multiple terminals charged separately?+
No. The multi-terminal in-store plan includes multiple connected terminals operating inside the same store at one software price.
Commercial terms
What is the DCME single-terminal software price?+
The published full DCME single-terminal software price is A$25 plus GST per week.
What is the price for multiple terminals in one store?+
The published multi-terminal in-store software price is A$30 plus GST per week and includes multiple connected DCME terminals operating inside the same store.
Is setup included in the weekly price?+
Hands-on setup, data migration, training, hardware, custom work and optional module activation can be separate. The scope and price are confirmed before work begins.
Are SMS messages included?+
No. SMS is used through an approved provider account, with messaging available from 5¢. Credits and provider terms are separate from the software subscription.
Are payment-provider fees included?+
No. Stripe, Square and other merchant or gateway fees are charged under the provider’s terms.
Can the software be cancelled?+
Yes. DCME software operates with 30 days notice. Hardware rental, Red Box 24/7™ and other deployments keep their separate agreed terms.
Implementation and migration
Can customer data be imported?+
DCME can assess legacy databases and exports for customers, prices, accounts, open work and history. The accepted conversion scope depends on the source structure and quality.
Can existing printers and computers be used?+
Existing hardware can be assessed by model, operating system, connection method and required workflow. Compatibility is confirmed rather than assumed.
How is staff training handled?+
Training should be organised by role and include counter, production, management, route, account and exception scenarios relevant to the configuration.
Can the system be tested before go-live?+
Yes. A controlled test should complete the full order cycle, printing, payments, communication and exceptions before the production launch.
Technology and integrations
Does DCME support QZ Tray printing?+
DCME uses QZ Tray pathways for supported receipt, tag, stub and production printing configurations.
Does DCME connect with Stripe and Square?+
Supported Stripe and Square payment pathways are available depending on the approved configuration and provider account.
Can data be exported to accounting software?+
Xero and QuickBooks export pathways are available for supported data and configurations.
Does DCME support RFID?+
Yes. RFID garment tracking, auto assembly and conveyor pathways can be scoped with compatible hardware and the production workflow.
Related software and business pages
Bring the unanswered questions to a live demonstration.
The most useful demonstration uses your own services, prices, terminals, accounts, routes and exception scenarios.