Since 1989 Australian garment-care experience AU & NZ local industry support SMS from 5¢ using your supported account 30 days software cancellation notice
Verified product scope

Complete DCME Dry Cleaning Software Feature Directory

One searchable view of the current DCME pathways across the front counter, factory, customers, accounts, routes, payments, management and future technology.

Dry cleaningLaundryAlterationsShoe cleaning
DCME Feature Control
DRY CLEANING MADE EASYDCMEasy POS workflow
Live
COUNTEROrders
FACTORYProduction
CUSTOMERSSMS Ready
COLLECTIONControl
Drop offTrackProducePayCollect
01Front counter ticketCustomer, garments, due date and paymentReady
02Production visibilityItems, status, notes and assemblyLive
03Customer communicationSMS, payment and pickup pathwaySent
12 feature groups

Front counter POS

  • Customer search and creation
  • Quick and manual ticket entry
  • Dry cleaning, laundry, alterations and shoe cleaning
  • Due dates, notes and special instructions
  • Pay now, pay later, refund and void pathways
  • Receipt, tag, stub and voucher printing

Customer relationship

  • Customer order and payment history
  • Preferences and staff notes
  • Repeat, VIP, one-time and lost customer segments
  • SMS-ready contact audiences
  • Store-full and overdue collection campaigns
  • Customer portal pathway

Garments and protection

  • Garment and item-level records
  • Fabric, colour and construction information
  • Counter-Protect™ images
  • Condition and declaration pathway
  • Barcode and RFID-ready identity
  • Expected-versus-found assembly control

Pricing and services

  • Multiple retail and commercial price lists
  • Seven-point garment pricing pathway
  • Length, pleat and construction families
  • Laundry by weight
  • Manual, fixed and variable price options
  • Discount and override visibility

Factory production

  • Production-stage status
  • Source store, agency, account or route
  • Priority and due-date visibility
  • Quality, rework and exception notes
  • Manual, barcode or RFID assembly
  • Ready-order and dispatch control

Accounts and agencies

  • Hotels, corporates and agencies
  • Dedicated price lists and terms
  • Purchase, room or location references
  • Pickup and return schedules
  • Invoice and statement pathways
  • Outstanding account exposure

Pickup and delivery

  • Customer service request
  • AM and PM runs
  • Driver allocation and run sheets
  • Navigation pathway
  • Factory intake and payment status
  • Delivery proof and completion

Communication and payments

  • Supported SMS provider account from 5¢
  • Ready, reminder and route messages
  • Stripe and Square pathways where supported
  • SMS payment links
  • Customer portal payments
  • Payment, refund and settlement reconciliation

Management and reporting

  • Revenue, tickets and average ticket
  • Paid, unpaid and uncollected work
  • Service and item mix
  • Discount, refund and void analysis
  • Customer lifecycle and recovery
  • Business Truth intelligence pathway

People and permissions

  • Provider, location and role access
  • Staff usernames, passwords and PIN pathways
  • Sensitive action permissions
  • Idle-session controls
  • Time-clock pathway
  • Training and activity review

Multi-store and head office

  • Company and location structure
  • Shared and approved local pricing
  • Cross-location customer visibility
  • Central configuration and permissions
  • Store and consolidated reporting
  • Plant, agency, locker and route locations

Technology and ecosystem

  • RFID garment tracking
  • RFID auto assembly
  • Steam tunnel and conveyor pathway
  • Smart lockers
  • Red Box 24/7™
  • Building, linen and vacation-service connections
Important scope note

Feature availability is confirmed against the plan and operation.

A feature name alone does not confirm that a payment provider, printer, RFID device, locker or external system will work in every environment. DCME confirms the account, hardware, location, configuration and complete workflow before implementation.

Separate costs can include
  • Hardware and equipment rental or purchase
  • SMS provider credits
  • Merchant and payment-provider fees
  • Data migration and hands-on setup
  • Optional add-ons and engineered integrations
Direct answers

Feature and implementation questions

Clear software decisions come from clear questions. These answers describe DCME’s current product direction and commercial terms.

View all FAQs
Are all features included in every plan?

No. The available scope depends on the subscribed plan, business configuration, integrations, hardware and implementation.

Can features be activated later?

Many pathways can be added as the operation grows, subject to plan, setup and compatibility.

Does DCME customise every workflow?

DCME is configurable around garment-care operations, but changes are assessed so one business request does not weaken system reliability or security.

How are integrations confirmed?

By checking the provider account, hardware, device, location and complete operating scenario before go-live.

Australian garment-care software

Select features from the workflow—not from a logo wall.

DCME will demonstrate the exact counter, production, account, route, payment and reporting scenarios required by the business.